Character & Personality

Define tone, voice, and rules — the bot replies like it's part of your team.

How it works

"You are a friendly support agent for XYZ Store. Warm, concise, always offers help."

"Never promise discounts. Never quote delivery times outside India. If unsure, ask for an email to follow up."

Read the next few chat logs, tighten the personality, save. Two or three iterations usually nails it.

Can I have different personalities for different campaigns?

Yes — create separate bots (Growth+ plans allow multiple bots). Each has its own personality + knowledge base + WhatsApp number.

Does the bot break character?

Rarely, but it can happen on edge cases. Our AI respects system prompts well. If you see a break, add an explicit rule about it in the personality.

Full product, every feature unlocked, 7 days — no risk.

Your bot answers every WhatsApp message within seconds — 24/7 — using your business info and a personality you define.

Paste your business info once — the bot grounds every reply in it.

Greet new contacts instantly with a canned message — no AI cost, no delay.

Outside your working hours, the bot sends a canned reply instead of AI — saving cost.

Every contact is auto-classified into New / Interested / Hot Lead / Customer / Cold.

Get notified on WhatsApp the moment a lead turns Hot or Customer.