Refunds & Cancellations Policy
Last updated: 07 December 2025
This Refunds & Cancellations Policy explains how refunds are handled for purchases made from Dressingschool’s digital products and services.
1. Nature of Our Products
Our primary offerings are digital in nature (for example: ebooks, guides, and other downloadable or in-app unlockable content). Once access is granted or a code is issued, the product is considered delivered.
2. General Refund Policy
As our products are digital and instantly accessible, we generally do not offer refunds after a successful purchase and delivery of the product or access code.
However, in genuine cases such as technical issues, duplicate payment, or failure to receive access after payment, we will review your request on a case-by-case basis.
3. When You May Be Eligible for a Refund
You may contact us to review a refund request if:
- You were charged but did not receive access to the product.
- You faced a technical error that prevented you from using the product.
- A duplicate transaction was made for the same product.
All such requests must be supported with proof of payment (transaction ID, date, and payment method).
4. Non-Refundable Situations
We may not be able to process a refund in the following situations:
- Change of mind after successful purchase.
- Access already used, downloaded, or shared.
- Incorrect purchase made by the user without contacting us first.
5. Cancellations
Since our products are delivered digitally and usually unlocked immediately after payment, order cancellations are generally not possible once the payment is completed and access has been granted.
6. How to Request a Refund Review
If you believe you are eligible for a refund review, please contact us within 7 days of your purchase with the following details:
- Full name
- Registered email ID
- Payment transaction ID
- Date and time of transaction
- Issue faced (with screenshots, if possible)
Please send this information to:
Email: dressingschool@gmail.com
Phone/WhatsApp: +91 8600574836
7. Processing Time
If a refund is approved, it will be processed to the original mode of payment within 7–14 working days, subject to your bank or payment provider’s timelines.
8. Contact for Any Queries
For any questions regarding this Refunds & Cancellations Policy, you can reach us at:
Phone: +91 8600574836
Email: dressingschool@gmail.com